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2024-02-19
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Sungrow confirms its focus on Customer Care with the new Service and Educational gateway

       Having as a top priority the upmost customer care and satisfaction level, Sungrow Europe has launched the Service and Education gateway.

      Packed  with a number of features, including educational videos, webinars, and direct access to the download center, the new Service and Educational gateway unifies all the important and everyday information under one practical and intuitive environment.

      The new Service and Educational gateway is accessible via this LINK.

 

London, the UK – February 19, 2024 - Sungrow, the global leading PV inverter and energy storage system supplier, has released the new Service and Educational gateway for installers [NB1] based in Europe. Created on the concept that users should always have a direct, practical and intuitive way of communication with the Brand, Sungrow created an all-in-one webpage were installers[NB2]  can easily reach useful information, important documentation, news and direct access to the technical support platforms. This way, a first level of immediate and reliable support is always available at any time and date, while it has to be noticed that Sungrow inverters may only be installed by certified technical personnel.       

 

“Our customer’s care and support has always been in the very core of our strategy and will be further improved within 2024. The launch of the new Service and Educational web page is another testimonial of this commitment to our installers and our common vision for Clean Power for All”, said Mr. Moritz Rolf, Sungrow Europe.

 

At the launch stage, the new Service and Educational gateway is available in [NB3] nine languages, namely, Dutch, English, German, Greek, Italian, Polish, Spanish, Swedish and Turkish, while in the future more languages will be added.   

 

With a 27-year track record in the renewable energy industry, Sungrow dominates globally both the PV inverter and energy storage markets. The Company is dedicated on creating a sustainable future, by developing, produce and offer innovative and efficient solutions, while at the same time provide the best customer care levels within the renewable sector.

 

 

About Sungrow

Sungrow Power Supply Co., Ltd. (“Sungrow”) is the world’s most bankable inverter brand with over 405 GW installed worldwide as of June 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power over 150 countries worldwide.  For more information about Sungrow, visit www.sungrowpower.com.


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18MW PV Plant in Dubai
Developer: Recurrent Energy
Owner: empra
EPC:Signal Energy
Capacity:205MWac
Model:SG2500U
Location:Fresno, CA
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Developer: Recurrent Energy
Owner: empra
EPC:Signal Energy
Capacity:205MWac
Model:SG2500U
Location:Fresno, CA
Commissioned in Q4 2017